Terms of service
Terms of Service — Project 215 LLC (Updated for SMS)
Last updated: June 2026
Paste this into your Terms of service box in Shopify (Settings → Policies). This replaces your current version and adds a mobile messaging terms section (new Section 9) to match your privacy policy and satisfy SMS carrier requirements.
Terms of Service
Welcome to Project 215 LLC ("P215," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or place an order.
1. Who We Are
Project 215 LLC is a development and brand agency for automotive speed, performance, and custom shops, based in Clarksville, Tennessee. We provide web development, brand identity, merchandise and dropship automation, and marketing services, and we sell branded merchandise through this online store.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order or enter into an agreement with us. By using this site, you represent that you meet this requirement and that the information you provide is accurate and complete.
3. Products and Merchandise
Our merchandise is custom printed and made to order. Product images, colors, and mockups are provided for illustration; actual colors may vary slightly due to printing processes and your screen settings. We reserve the right to limit quantities, discontinue products, or correct errors in product descriptions, pricing, or availability at any time without notice.
All merchandise sales are subject to our Return and Refund Policy and Shipping Policy.
4. Services
Our services (including web development, brand kits, merch and dropship automation, marketing, and month-to-month retainers) are provided under a separate proposal, quote, or agreement specific to each engagement. Those project documents, together with these Terms, govern the relationship. Pricing, scope, deliverables, installment schedules, and timelines are defined in each project agreement. Deposits and installment payments are non-refundable as described in our Return and Refund Policy.
5. Ownership of Client Deliverables
For completed and fully paid web development projects, ownership of the delivered website transfers to the client. We reserve no rights to the finished website once it has been paid for and handed off. Project 215 LLC retains ownership of its own brand, name, marks, processes, templates, and any pre-existing or proprietary tools used to build the deliverable.
6. Intellectual Property
All content on this website that belongs to us — including the P215 name, logos, marks, designs, text, graphics, and merchandise artwork — is the property of Project 215 LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission.
7. Orders and Payment
By placing an order, you agree to provide current, complete, and accurate purchase and account information. Payments are processed securely through Shopify Payments. We reserve the right to refuse or cancel any order, including orders we suspect to be fraudulent or placed in violation of these Terms.
8. Pricing and Errors
We work hard to keep pricing accurate, but errors may occur. If we discover a pricing or product error on an order, we reserve the right to cancel that order and refund any amount charged, even after an order confirmation has been sent.
9. Mobile Message / SMS Marketing Terms
These Mobile Message Terms apply to our text message (SMS) marketing program (the "Program"), which we operate through Klaviyo. By opting in to the Program, you agree to these terms.
Opt-In and Consent. You can join the Program by providing your mobile phone number and opting in at checkout, through a signup form on our website, or by texting us a keyword. By opting in, you consent to receive recurring automated marketing and informational text messages — including order and shipping updates, promotions, new product announcements, and abandoned cart reminders — from Project 215 LLC at the number you provided. You confirm that you are at least 18 years old and that you are the account holder for, or have authority to opt in, the mobile number provided. Consent to receive marketing text messages is not a condition of any purchase.
Message Frequency and Cost. Message frequency varies. Message and data rates may apply according to your mobile carrier plan. You are responsible for any such charges; we are not responsible for charges imposed by your carrier.
Opting Out. You can cancel the Program at any time by replying STOP to any message you receive from us. After you opt out, you may receive one final message confirming your cancellation. To rejoin, opt in again through any of the methods above.
Help. For help, reply HELP to any message or email us at contact@project215.com.
Delivery and Carriers. Mobile carriers are not liable for delayed or undelivered messages. Messages may not be available or deliverable in all areas at all times.
Changes to the Program. We may change, suspend, or end the Program, or any of its features, at any time without notice.
Privacy. Information you provide in connection with the Program is handled in accordance with our Privacy Policy. We do not sell your phone number, and we do not share your text messaging opt-in data or consent with any third parties for their own marketing purposes.
10. Acceptable Use
You agree not to use our website or services for any unlawful purpose, to infringe on the rights of others, to transmit harmful or malicious content, or to interfere with the operation or security of the site.
11. Disclaimer of Warranties
Our website, products, and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, except as required by law. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Project 215 LLC and its owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Project 215 LLC, its owner, and affiliates from any claims, damages, losses, or expenses arising out of your use of the site, your violation of these Terms, or your violation of any rights of a third party.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Tennessee.
15. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
16. Contact
Questions about these Terms can be sent to contact@project215.com.
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