Shipping policy

Made-to-Order Production

Every P215 product is printed and produced on demand through our print partner once your order is placed. This means there is a short production window before your order ships.

Processing & Delivery Times

Most orders are produced and on their way within 5–7 business days of being placed. Once your order ships, you will receive a confirmation email with tracking information so you can follow it to your door. Delivery time after shipment varies based on the carrier and your destination.

Production and shipping times are estimates and may occasionally be longer during high-volume periods, holidays, or due to carrier delays outside our control.

Shipping Destinations

We currently ship within the United States. Shipping costs are calculated automatically at checkout based on your order and destination.

Order Tracking

Once your order ships, your tracking number will be emailed to you. If you have not received tracking within 7 business days of ordering, please contact us at contact@project215.com.

Lost, Stolen, or Delayed Packages

Once a package is handed off to the carrier, delivery is in their hands. If your tracking shows delivered but you cannot locate your package, please check with neighbors and your local carrier first. For lost or stuck shipments, contact us at contact@project215.com and we'll help investigate and find a resolution.

Incorrect Addresses

Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Reshipment of returned packages may require an additional shipping charge.

Questions?

Email us at contact@project215.com for anything shipping related.